Effective Date: August 2025
Welcome to The Cooler Concierge. Please review the following terms and conditions (“Terms”) before using our website or engaging with any of our products or services. By accessing or using this site, you agree to be bound by these Terms.
1. Overview
The Cooler Concierge is a luxury pre-packed cooler service offering curated food and beverage experiences designed for social and leisure occasions. All content, products, and services are intended for lawful use only and are subject to availability.
2. Pre-Launch Notice
The Cooler Concierge is currently in its pre-launch phase. Products are not available for purchase at this time. All imagery, product descriptions, and features are for preview and marketing purposes only.
3. Age Restrictions
Some of our curated packs may include alcoholic beverages.
You must be 21 years of age or older to order any cooler that includes alcohol. By signing up or purchasing in the future, you confirm that you meet this age requirement. Valid ID may be required upon delivery.
4. Intellectual Property
All content on this website — including brand name, logo, product designs, copy, and visuals — is the property of The Cooler Concierge and may not be reproduced, distributed, or used without permission.
5. Email Subscriptions
By joining our email list, you agree to receive communications regarding new releases, seasonal drops, and promotional offerings. You may unsubscribe at any time using the link provided in our emails.
6. Product Information & Allergens
Our coolers are curated with a variety of food and beverage items. Ingredients and allergens will be clearly disclosed prior to launch. It is your responsibility to review all provided information before consuming any items.
7. Future Sales & Availability
All products are subject to change based on seasonality, availability, and vendor partnerships. Prices, pack contents, and availability may vary at launch and are not guaranteed prior to order confirmation.
8. Limitation of Liability
The Cooler Concierge is not responsible for damages or losses arising from the use of our website or products, including but not limited to delivery delays, food sensitivities, or misuse of products.
9. Privacy Policy
Please refer to our Privacy Policy for information on how your data is collected, used, and protected.
10. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.
📩 Questions?
For any inquiries, please contact us at info@thecoolerconcierge.com