Effective Date: August 4th 2025
The Cooler Concierge (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, sign up for updates, or interact with our brand. This policy is compliant with applicable data privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Information We Collect
We may collect the following categories of information:
a. Information You Provide Voluntarily
- Name
- Email address
- Location (if provided)
- Preferences or interests (submitted via forms)
b. Information Collected Automatically
- IP address
- Device type
- Browser type
- Referring URL
- Pages visited and duration of visit
- Cookies and tracking technologies (see Section 5)
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide and improve our services
- To personalize your experience
- To send promotional communications and updates (if opted-in)
- To analyze website traffic and engagement
- To comply with legal obligations
We do not sell your personal information to third parties.
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:
- Your consent
- The performance of a contract
- Compliance with legal obligations
- Legitimate interests, such as brand marketing and site optimization
4. Your Rights Under GDPR and CCPA
Depending on your jurisdiction, you may have the following rights:
Under GDPR:
- The right to access your personal data
- The right to correct inaccurate or incomplete data
- The right to request erasure (“right to be forgotten”)
- The right to restrict processing
- The right to data portability
- The right to object to processing
- The right to withdraw consent at any time
Under CCPA (for California residents):
- The right to know what personal data is collected and why
- The right to request access to personal data
- The right to request deletion of personal data
- The right to opt-out of the sale of personal data (we do not sell data)
- The right not to be discriminated against for exercising your privacy rights
To exercise any of these rights, please contact us at:
📧 info@thecoolerconcierge.com
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Recognize repeat visitors
- Analyze performance and site usage
- Enhance the user experience
You may control or disable cookies through your browser settings. Certain features may not function properly without cookies.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, or until you request deletion.
7. Security
We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no digital platform can guarantee 100% security.
8. Third-Party Services
We may use trusted third-party services (e.g., email marketing platforms, analytics tools) that help us operate our business. These partners are contractually obligated to protect your data and comply with applicable privacy laws.
9. Children’s Privacy
Our services are not intended for individuals under the age of 21. We do not knowingly collect personal information from children. If we become aware that we have, we will delete the information promptly.
10. Changes to This Policy
We may update this Privacy Policy at any time to reflect new practices, technologies, or legal requirements. Changes will be posted on this page with an updated “Effective Date.”
11. Contact Us
For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact:
The Cooler Concierge
Email: info@thecoolerconcierge.com
